
Below you’ll find a number of frequently asked questions. We are here to help, please reach out if you have other questions. Thank you!
FEES, CONTRACTS, RULES
Do you have package deals?
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Yes, mid week, 3 nights or weekend, 4 nights
What is included in your rental fee?
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Everything listed on the wedding site package
What additional fees are there?
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Hotel tax, Event insurance, & Cancelation Insurance
Can packages be adjusted?
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No, not during regular wedding season
What is your wedding capacity?
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We do not have a set capacity for weddings. For larger groups, please contact The HideOut. Our average wedding size is 50-200 guests. Please contact us directly to discuss your wedding.
What is your alcohol policy?
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You may bring your own alcohol
Do you accept credit cards?
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No
Are there any rules about when events must end?
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No
Do you allow us to provide some decorations to fit our color scheme and tastes?
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Yes
What sort of restrictions do you have for your venue?
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Please contact us for any specific requests
What is your payment schedule (what do you require for a deposit, when is the full payment due)?
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$2000 deposit & ½ of rental fee with signed contract. Balance is due 180 days prior to check in
Are there any service fees that apply?
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No
What’s the cancellation policy?
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There will be a cancellation fee equal to 50% of the total rental fee if the guest stay is cancelled less than 1 year prior to date of event unless we can re-rent the property for the same price, or (b)
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The entire rental fee will be charged if an event is cancelled one hundred & eighty (180) days or less prior to the date of guest stay unless we can re-rent the property for the same price.
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There will be no refunds or offsets for inclement weather, loss of utilities, acts of God, or the act of any government body.
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There will be a service charge of $500.00 to process all change of dates, cancellations and possible refunds.
What if it rains?
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No refunds or offsets for inclement weather, loss of utilities, acts of God
Do you allow dogs?
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Short answer YES, Long answer, with restrictions. Please check with owners
How many can the log benches accommodate at the wedding site?
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Approx. 165
What if there is a problem during our stay?
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There is always a HideOut staff member on site to assist you
What is the average summer temperature?
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75-80º
What is “Special Event Insurance” described in the contract?
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Most venues require this. It is for your protection and ours, in case anything happens , ie, accident, alcohol related incident, etc.
LODGING
How many bedrooms?
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5 in the lodge, 2 in the saloon
How many beds?
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2 Kings 3 Queens 2 sets of twins
Is there lodging close by?
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YES, Kirkwood Ski Resort. There are 2 property management companies, Pyramid Peak Properties & Vail Resorts.
TRANSPORTATION
Is 4-wheel drive vehicle necessary?
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No
What are the best airports?
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Reno? Sacramento? Depends where they are flying from. Reno & Sacramento are pretty equal distance.
Have other guests arranged for transportation from the airports?
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Yes, please ask for details
How far is the drive from these airports?
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Approx 3 hrs
For shuttling purposes, can buses maneuver the HideOut Road and Pucker Butt Hill?
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No. Vans only, please
How long does it take to get to The Hideout from the highway?
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15 min approx
How far is it to Kirkwood Ski Resort?
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15 miles
SUPPLIES
Do you provide tables & chairs?
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Yes for 200 guests
Do you provide chair covers, decorations, linens, plates/silverware?
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No
Who is responsible for garbage removal?
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The HideOut will deal with garbage
Do you recycle?
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Only aluminum cans, beer bottles & plastic water bottles
Are there dishes, pots & pans, glasses, silverware?
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Yes, for your stay, not the wedding
Is there an ice maker on site?
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NO, you will need to bring ice
Nearest ice?
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Silver Lake, 7 miles
Nearest grocery store:
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35 miles, Safeway, Pollock Pines or 30 miles, Payless Mkt, Pioneer
ELECTRICITY & MUSIC
Is there Wi-Fi?
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Yes, in the saloon
Is there a landline?
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Yes, in the saloon
Do you have a PA system?
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We have 2 PA systems, one for the wedding site, clip on mic & one for the reception site, wireless mic
Is it easy to hook into? Can we use basic devices, like a laptop or iPod, phone?
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Yes
Is there power at the wedding site?
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Yes
Are you off grid?
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We are totally off grid. We are solar & generator. We are on site at all times to deal with any problems that may occur
VENDOR RELATED
Do you require a specific caterer?
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No
Can we bring our own caterer?
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Yes
Do you have a vendor list?
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Yes
CAMPING
What is your onsite sleeping capacity?
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20 in the buildings, 30 adults camping
Has anyone ever rented “luxury tents”?
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Yes
Can I target shoot?
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YES, in the designated area
Do you allow campfires?
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Yes, in designated spots only & only if weather allows
Do we need to bring firewood?
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NO
Is the lake swimmable?
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YES
Are there bears?
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Yes, but they are wild bears, not trash bears. They don’t bother us
Can we fish in the lake?
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Yes, catch & release please
Do you know if other guests have rented RVs, and if so, are there places nearby?
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Yes & yes
Do the camp sites include running water? Fire pits? Electricity?
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No, no fires or cooking in the camping area unless they are in an RV. NO fires except in our fire pits. All dry camping